CHANGES, RETURNS, or CANCELLATIONS
Blue Willow, Black Label and Accessories:
You may cancel your order or request style, color, or size changes within 72 hours of placement for a full refund of all costs and fees. Thereafter, your special order cannot be changed and a forfeit of your payment will be adhered to if a cancellation is received after 72 hours. Please contact firstname.lastname@example.org immediately if you need to cancel or make changes to your order.
All our gowns are made to order; therefore, on-line special orders are final sale and cannot be returned. Before placing your order, please be sure of the style, color, and size before you submit your order. The submission of any order fully acknowledges your agreements to these Terms & Conditions.
Our goal is making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We’ll always do our best to take care of our customers. We will always deal with them fairly and reasonably.
The Little White Dress by Anne Barge:
You will be notified via email with a tracking number once your shipment leaves the distribution center. We accept returns on all full price Little White Dresses within 7 days of delivery date. The merchandise must be returned in the exact condition including all tags attached in which it was shipped in order to receive a refund. This includes the original packaging and the box it came in. Exchanged items are final sale after (1) exchange. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise. International orders are final sale only and may not be returned or exchanged. Anne Barge is not responsible for international shipments lost in transit.
*Please Note: Items that qualified for free shipping that are being returned without an exchange will have our standard shipping charges deducted from the refund or credit. Items purchased as “FINAL SALE” cannot be returned or exchanged, no exceptions.
How do you return an item?
Contact customer service via email at email@example.com
Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email.